1. About Us
This Privacy Policy describes how the following entity collects, uses, and protects personal information obtained through the website “Edo Partners” (https://edo-partners.com).
2. Information We Collect
When you submit an inquiry through the contact form on this website, we may collect the following information:
- Full name
- Email address
- Inquiry content — including your service interest, timeline, and any other information you choose to provide
This website does not currently use advertising trackers or behavioural analytics tools. Standard server access logs are retained by the hosting provider in accordance with their own policies.
3. How We Use Your Information
Personal information collected through this website is used solely for the following purposes:
- Responding to your inquiry and providing real estate advisory and brokerage services
- Communication necessary to deliver the services you have requested
- Performing statutory obligations under Japan’s Building Lots and Buildings Transaction Business Act (宅地建物取引業法), including preparation of explanatory materials required prior to contract execution
- Compliance with other applicable legal obligations
We will not use your information for any purpose beyond those listed above without your prior consent.
4. Disclosure to Third Parties
We do not sell, rent, or otherwise disclose your personal information to third parties, except in the following circumstances:
- You have given your prior consent
- Disclosure is required by applicable law or a lawful request from a competent authority
- Disclosure is necessary to protect the life, body, or property of an individual and obtaining your consent is not reasonably practicable
- Disclosure is necessary to facilitate a real estate transaction you have instructed us to pursue — for example, to a counterparty, property management company, judicial scrivener, or financial institution. In such cases, we will explain the purpose and recipients in advance and obtain your consent before proceeding
5. Third-Party Form Processing
The contact form on this website is handled by Contact Form 7, a plugin operating within our hosting environment. Form submissions are transmitted directly to us by email and are not stored or processed by any external third-party service as part of normal operation.
Our website is hosted on GMO Internet Group infrastructure in Japan. For details on data handling at the hosting level, please refer to GMO’s privacy policy.
6. Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or destruction. Access to systems holding personal information is restricted to the representative of the company. Inquiry records are retained only as long as necessary to fulfil the purposes described in this policy.
7. Your Rights
In accordance with Japan’s Act on the Protection of Personal Information (個人情報保護法), you have the right to request disclosure, correction, addition, deletion, suspension of use, or cessation of third-party provision of your personal information that we hold.
To exercise any of these rights, please contact us using the details in Section 8. We will verify your identity and respond without undue delay.
8. Contact
For any questions, requests, or complaints regarding the handling of personal information, please contact us at:
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The revised policy will take effect upon publication on this page. We will notify users of material changes via a notice on this website.